Describe the Operation of TMS management and functions (conference control center, reporting, etc.)
Use TMS to setup and establish calls
Understand system components for provisioning
Configure the VCS and TMS to enable provisioning
Cisco Jabber
Configure Cisco Jabber on UCM/Presence
Configure UDS for Cisco Jabber
Configure VCS Control and TMS for Cisco Jabber Video for TelePresence and other Cisco Jabber clients for collaboration edge deployments
Explain how Presence works and its role with VCS or Expressway
Configure BFCP (desktop sharing)
Integrate Cisco Unity Connection and Cisco Unified Communications Manager
Configure Cisco Unity Connection system settings
Describe call management options
Configure call routing options
Configure Cisco Unity Connection partitions and search spaces
Configure account policies, subscriber classes of service, and subscriber templates
Import user accounts into Cisco Unity Connection
Configure Cisco Unity Connection video features
Troubleshoot Cisco Unity Connection
Integrate Cisco Unity Express and Cisco Unified Communications Manager Express
Configure Cisco Unity Express system settings
Configure call routing options
Configure auto attendant
Configure account policies, subscriber classes of service, and subscriber templates
Import user accounts into Cisco Unity Express from Cisco Unified Communications Manager Express
Troubleshoot Cisco Unity Express
Describe the function and operation of Cisco Unified IM and Presence
Describe Cisco Unified IM and Presence solution components
Describe the Cisco Unified IM and Presence solution communication flows
Configure Cisco Unified Communications Manager for integration with Cisco Unified IM and Presence
Troubleshoot Cisco Unified IM and Presence